All your questions answered about aface1

Opening an account at aface1 is very simple. Go to our login page and enter your name, mobile number and password in the registration form. Fill in the form with the correct details and your account will be active within a few minutes. After registration, you have the chance to receive a 100% bonus on your first deposit.

aface1 is for players aged 21 and above only. You must meet the age verification requirement when creating an account. Accounts for underage users are not approved and any suspicious activity related to this is stopped immediately.

If you forget your password, use the "Forgot password?" option on the aface1 login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have any trouble, contact our support team via 24/7 live chat.

No, each player may open one account only. Creating multiple accounts may result in all accounts being suspended and there is a risk of the balance being forfeited. aface1 verifies the identity of every user to ensure fair play.

Deposits from bKash to aface1 are generally instant — in most cases the amount is added to your balance within a few seconds to a maximum of 2-3 minutes. If there is a delay due to a network or server issue, let us know via 24/7 live chat and keep your transaction ID saved.

The minimum deposit amount at aface1 is ৳200 and the minimum withdrawal amount is ৳500. This limit applies equally across all methods — bKash, Nagad, Rocket and Upay. Transactions below the limit cannot be made.

Withdrawals via Nagad and all other payment methods are generally completed within 1 hour. aface1 ensures fast withdrawal processing. If more than 1 hour passes after submitting a request, please contact us via live chat.

aface1 does not charge any deposit or withdrawal fees of its own. However, bKash, Nagad, Rocket or Upay may apply their own transaction fees — those are entirely subject to the rules of the respective platform. Check the payment provider's fee policy before making a transaction.

aface1 currently supports four mobile banking methods — bKash, Nagad, Rocket and Upay. These are the most widely used digital payment methods in Bangladesh, so deposits and withdrawals can be made easily from anywhere.

During the BPL (Bangladesh Premier League) season, you can bet directly from the cricket section at aface1. Betting markets are available both before a match starts and during a live match. You can place bets on various markets including match winner, run totals and top batsman. Odds are updated in real time.

Yes, aface1 is fully mobile-friendly. You can use the entire website from any smartphone browser without downloading a separate app. Cricket betting, slots, live casino — all features work just the same on mobile.

RTP (Return to Player) is a game's long-term average payout rate — it indicates how much money may theoretically be returned for every ৳100 wagered. It is set by the game developer and has no effect on the outcome of any individual spin. aface1 provides only games where fair play is guaranteed.

At the aface1 live casino you can play various popular games in real time with a live dealer — such as live blackjack, baccarat, roulette and much more. Games are broadcast live from the studios of world-class providers including Evolution Gaming and Ezugi.

Yes. All games at aface1 are powered by Random Number Generator (RNG) technology, which makes every result completely random and unpredictable. We use software from certified and verified game providers only, which ensures fair play.

The aface1 welcome bonus is 100% of your first deposit, up to a maximum of ৳10,000. Example: deposit ৳1,000 and you will receive ৳1,000 in bonus — giving you a total balance of ৳2,000. To withdraw the bonus, the total amount must be wagered 15 times (wagering requirement: 15x).

If the 15x wagering requirement is not completed within the specified time after receiving the bonus, the bonus balance may be cancelled. However, the original deposited amount is not affected. See our terms and conditions page for full details about bonus terms.

Once you open an account at aface1 and start playing, you are automatically added to the VIP program starting at Bronze level. By playing regularly you can progress from Bronze to Silver, Gold, Platinum and the highest Diamond level. The higher your level, the more benefits and weekly cashback you receive.

aface1 VIP cashback is paid on a weekly basis. Weekly cashback of up to 0.2% is available at Bronze level, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum and up to 0.8% at the highest Diamond level.

Generally yes — however, depending on the terms of a specific promotion, some bonuses may apply to slots only or sports betting only. The terms are stated alongside each bonus. If in doubt, ask via live chat — our support team will give you full details.

Yes. aface1 uses SSL encryption technology to keep all personal information and financial transactions secure. Your data is never sold to third parties. Read our privacy policy for full details.

Gaming is for entertainment — it should never become a source of addiction. If you feel you are losing control over your play, contact the aface1 support team. We can arrange deposit limits, a break or self-exclusion. Visit our responsible gaming page for guidance on playing responsibly.

If you want a temporary break or wish to permanently close your account, contact us via 24/7 live chat or email us at [email protected]. We will action your request as quickly as possible. While self-exclusion is active, you will not be able to log in to the account.

aface1 support is available seven days a week, 24 hours a day. Click the live chat option directly on the website or email us at [email protected]. Our support is provided in Bengali, so there is no language barrier.

If you see any unfamiliar transactions or logins on your account, change your password immediately and report it via our live chat. aface1 gives the highest priority to account security and investigates any suspicious activity to take prompt action.