aface1 Privacy Policy

1. Introduction

Welcome to aface1 (https://aface1.cam). This privacy policy tells you what information we collect when you use our website, create an account, or use our services, how that information is used, and what steps we take to protect your data.

aface1 is a safe and reliable online gaming platform. We believe that protecting your privacy is one of our most important responsibilities. Reading this policy will give you a clear understanding of how secure your information is at aface1.

By using our services, you are considered to have agreed to the terms described in this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.

2. Information We Collect

aface1 may collect various types of information in order to provide its services properly. Those details are listed below:

2.1 Personal Identification Information

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Other information provided at the time of account creation

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking account numbers (for transactions)
• Deposit and withdrawal history
• Transaction reference numbers

We do not store complete bank card numbers or complete mobile banking PINs.

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system information
• Time and date of site access
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting history and game play records
• Win and loss records
• Bonus receipt and usage history
• VIP level change information

3. How We Collect Information

aface1 collects your information in the following ways:

• Directly from you: Information you provide through account registration, login, deposit/withdrawal forms, and live chat.
• Automatically: When you use our website, technical information is collected automatically through cookies and log files.
• Through third parties: Limited information may be received from trusted third parties for identity verification and fraud prevention.

4. Purpose of Using Your Information

aface1 uses your information only for the following purposes:

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions and maintaining financial records.
• Verifying your identity and age — only users aged 21 and above are permitted to use this platform.
• Improving the quality of our services and adding new features.
• Providing customer support — via live chat in Bengali, available 24/7.
• Preventing fraud, money laundering, and other illegal activities.
• Monitoring gaming behavior to ensure responsible gaming.
• Complying with aface1's terms and conditions and applicable laws.
• Identifying and resolving technical issues.

We never sell your information to advertisers or share it with third parties for commercial use.

5. Information Sharing

aface1 may share your information with third parties only in the following limited circumstances:

5.1 Service Providers

Necessary information may be shared with trusted technology partners and payment processors working on our behalf (such as bKash, Nagad, Rocket, Upay). These parties operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be required to disclose information to comply with a court order, a valid request from a government authority, or applicable legal requirements.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent and investigate fraud, money laundering, or other illegal activities.

5.4 Business Changes

If aface1 undergoes a merger, acquisition, or asset sale, your information may be transferred to the relevant parties. In such cases, we will notify you in advance.

6. Data Security Measures

aface1 takes the highest level of technical measures to protect your personal information. Our security measures include:

• SSL Encryption: All data transfers on our website are secured through SSL (Secure Sockets Layer) encryption.
• Secure Servers: Your information is stored on high-security servers where unauthorized access is strictly controlled.
• Password Hashing: Your password is never stored directly — only an encrypted form is kept.
• Regular Security Audits: Our systems undergo regular security testing to identify potential vulnerabilities.
• Staff Training: Our team receives regular training on best practices for data protection.
• Two-Factor Verification: An additional verification layer applies to account logins and large financial transactions.

Please note that no transmission of information over the internet can be guaranteed to be 100% secure. We strive to ensure the highest level of protection, but we cannot guarantee complete security.

7. Cookie Policy

aface1 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our website function more effectively.

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and provide a personalized experience.
• Analytics Cookies: Collect information about how our site is used, which helps us improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

7.2 Cookie Control

You can control or decline cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

8. Data Retention Period

aface1 retains your personal information only for as long as it is necessary or legally required. Specifically:

• Information for active accounts is retained for the entire duration that the account remains active.
• Financial transaction records are retained for a specified period after account closure in accordance with legal obligations.
• Identity verification documents are retained within the limits required by applicable law.
• Technical logs are generally kept for a limited period and then deleted.

9. Your Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we are storing about you.
• Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may be limited where legal obligations apply.
• Right to Object: You have the right to object to the use of your information for specific purposes.
• Data Portability: You may request your information in a common, readable format.

To exercise any of the above rights, contact our support team via 24/7 live chat or by email.

10. Privacy of Minors

aface1 strictly does not provide services to anyone under the age of 21. Our platform is for adults only. We do not knowingly collect any personal information from individuals under the age of 21.

If we believe that a minor has provided us with information, we will delete that information immediately and close the associated account. If a parent or guardian believes their child has registered on our site, please contact us.

11. Third-Party Links and Services

aface1 has relationships with game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These providers may have their own privacy policies. Information provided while using their services follows their own policies.

aface1 is not responsible for the privacy practices of third parties. We recommend that you review the privacy policy of any third-party service you use.

12. Policy Changes

aface1 reserves the right to update or change this privacy policy at any time. For any significant changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, registered users may be notified by email.
• Continued use of our services after an updated policy is published on the site will be considered as acceptance of the new policy.

We recommend that you visit this page regularly so you are always up to date with our latest privacy practices.

13. Contact

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us. Our dedicated support team is available seven days a week, 24 hours a day, ready to assist in Bengali.