For ages 21+

Responsible Gaming at aface1

Gaming is for entertainment — not addiction. aface1 is committed to ensuring a safe and healthy gaming experience for you.

Why Responsible Gaming Matters

aface1 believes that online gaming can be an enjoyable form of entertainment — when done responsibly. Every player should be aware of their own limits before taking part in gaming. We want our platform to remain safe and enjoyable for everyone.

Responsible gaming means playing while keeping your budget, time, and emotions in check. At aface1, we provide tools and features that help you build balanced gaming habits. Remember, gaming is never a source of income — it is a form of entertainment.

Warning Signs

  • Playing repeatedly to recover lost money
  • Hiding your gaming from family and friends
  • Spending beyond your budget
  • Feeling restless or irritable when not gaming
  • Neglecting daily responsibilities to play games

Signs of Healthy Gaming

  • Setting a weekly budget in advance
  • Stopping play when the set time is up
  • Accepting losses and staying calm
  • Putting family and work first at all times
  • Seeing gaming purely as entertainment

Age Restrictions and Our Policy

aface1 strictly follows its rules — only those who are 21 years of age or older may create an account and play on our platform.

21+ Required

Our platform is for adults aged 21 and older only. Age is verified at the time of registration.

Identity Verification

A government-issued ID may be required during account verification. Providing false information may result in account closure.

Protection of Minors

If children or teenagers have access to your device, use parental control software to prevent them from accessing the platform.

Our Protection Tools

aface1 gives you effective tools to keep your gaming in check. Using these, you can set your own limits yourself.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once set, it takes effect immediately. Increasing a limit is subject to a 24-hour waiting period.

Time Control (Time-Out)

Put your account on a temporary break for a set period — from 24 hours up to 30 days. During this time, logging in or gaming will not be possible.

Self-Exclusion

Choose self-exclusion to keep yourself away from the platform for an extended period. This can be activated through the support team.

Loss Limit

Set a maximum loss amount for a given period in advance. Once the limit is reached, your session will end automatically.

Reality Reminder

While gaming, reminders showing your time spent and amount wagered will appear on screen, helping you stay aware.

Account Closure

You can request permanent account closure at any time. The support team will complete the process within 24 hours.

How to Set Limits

Setting limits at aface1 is very straightforward. Follow the steps below:

1

Log in to aface1

Access your account and click on the profile icon.

2

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" tab within your account settings.

3

Choose the limit you want

Select a deposit limit, loss limit, or time limit as needed and enter the amount.

4

Confirm

Press the save button — the limit will take effect immediately and you will receive a confirmation by email.

Self-Assessment: Ask Yourself

Ask yourself these questions

  • Am I spending more than my budget?
  • After a loss, am I playing more out of anger or frustration?
  • Am I taking time away from family or work for gaming?
  • Am I thinking of gaming as a way to pay off debt or earn money?
  • Am I staying up late or skipping meals and sleep to play?
  • Are the people close to me worried about my gaming?

If the answer to any of the above is "yes", contact our 24/7 live chat — we are ready to help.

Responsible Gaming Habits

Do's

  • Set a budget before you play and stick to it
  • Set a time limit for each session
  • Enjoy gaming as entertainment
  • Take regular breaks and take part in other activities
  • Use support tools when needed
  • Talk to people you trust about your gaming
  • Play only for fun, not under pressure

Don'ts

  • Do not place larger bets to chase lost money
  • Do not play with borrowed money or debt
  • Do not game when you are under stress or feeling low
  • Do not play while under the influence of alcohol or other substances
  • Do not think of gaming as a source of income
  • Do not hide your age or use someone else's account
  • Do not spend your household money on gaming

Need Help? We Are Here

If you run into gaming problems or have any concerns, feel free to contact the aface1 support team. We are always by your side in Bengali.

24/7 Live Chat

Send us a message on live chat for instant help in Bengali — any time of day or night.

Email Support

For detailed issues, email us:
[email protected]

Our Commitment

If you or someone you care about is struggling with a gaming problem, our 24/7 support team will assist with complete confidentiality. If you want to activate self-exclusion or a time-out, just send us a message — we will take action right away.

Remember: asking for help is a sign of strength, not weakness. aface1 puts your wellbeing and safety above everything else.

Frequently Asked Questions

After logging in to aface1, go to Account Settings and set your deposit limit from the "Responsible Gaming" section. Choose a daily, weekly, or monthly limit and enter the amount. The limit takes effect immediately. Reducing a limit applies right away, but increasing a limit is subject to a 24-hour cooling-off period.

Self-exclusion means blocking yourself from the platform for a set period or permanently. During this time, logging in or playing any game becomes completely impossible. To activate self-exclusion, contact our 24/7 live chat or email [email protected]. Our team will process your request promptly.

A time-out is a short-term break — typically from 24 hours up to 30 days. During this period, you will not be able to access your account. Once the set time is up, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term or permanent solution where your account remains closed until you submit a request to reopen it.

To create an account and play at aface1, you must be 21 years of age or older. A date of birth is required at registration, and a government-issued ID may be needed during verification. Accounts belonging to users under 21 will be permanently closed.

If you suspect a gaming addiction, first contact aface1's 24/7 live chat. We can arrange self-exclusion or account closure. Also speak with family and trusted friends, and consult a mental health professional if needed.

Each account is strictly for the registered user only. Sharing your login details with anyone else is completely prohibited. If children or teenagers have access to your device, use parental control software. Use a strong password and keep it to yourself.

Play Safe,
Have Fun

Enjoy aface1's exciting games while following responsible gaming practices.

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